Sync Orders & Inventory Across Every Sales Channel

We were manually routing every order and updating Brightpearl after each shipment. At peak, it was unsustainable. After the integration, 95% of shipping decisions are automated, we've saved hours of ops work daily and customer tracking complaints dropped by huge numbers.

We were running Amazon FBA, Faire, and Deposco as three completely separate systems, which leads to regular stockouts, and manual update the pick-pack instructions.After the integration, we had zero Amazon stockouts in last few months and Faire orders flow straight to the warehouse.

Three platforms, three different stock levels, and a finance team manually reconciling returns from every channel. Price changes on Shopify had to be replicated by hand across each marketplace. Imminent made Brightpearl the single inventory master — now every sale, return, and price update propagates automatically. This saved hours of manual work, and not a single oversell incident in the four months since go-live.

NuOrder and Shopify were drawing from separate stock, wholesale orders had to be manually re-entered into Brightpearl, and new product launches meant 3 days of data entry across every platform. After the integration, every NuOrder order syncs to Brightpearl automatically, product launches hit all channels in under an hour.

Imminent integrated Faire, Brightpearl and 3PL, now orders arrive in Brightpearl automatically, our 3PL picks and ships, and tracking flows back to the retailer without us touching it. Sales volume are doubled without adding single person in the operations.

Imminent built a rules engine that handles carrier selection, label generation, customs documentation, and real-time tracking — all triggered automatically from Brightpearl. We now maintain same-day dispatch even through major product launches, which used to be the one thing that would break us.